FAQs

1. What types of jewelry and accessories do you offer?
We offer a wide variety of jewelry and accessories, including necklaces, earrings, bracelets, rings, and fashion accessories, catering to different styles and occasions.

2. How do I care for my jewelry?
To ensure longevity, avoid exposing your jewelry to harsh chemicals, store it in a cool, dry place, and clean it gently with a soft cloth.

3. What is your return policy?
We have a 30-day return policy. If you’re not fully satisfied with your purchase, you can return it for a full refund or exchange. Please check our Returns page for details.

4. How can I track my order?
Once your order is shipped, you will receive a confirmation email with a tracking number to track your shipment online.

5. Do you offer international shipping?
No, we don't offer international shipping.

6. Are your products ethically sourced?
Yes, we are committed to sourcing materials ethically and supporting artisans who share our dedication to quality and sustainability.

7. Can I change or cancel my order after it’s placed?
If you need to change or cancel your order, please contact us within 24 hours of placing your order, and we will do our best to assist you.

8. What payment methods do you accept?
We accept various payment methods, including Online Payment and Cash on Delivery. Please check our Payment page for more details.

9. Do you have a loyalty program?
Yes! We offer a loyalty program that rewards you with points for every purchase, which you can redeem for discounts on future orders.

10. How do I contact customer service?
You can reach our customer service team through our Contact Us page, via email, or by phone. We're here to help with any questions or concerns!